New USTER® STATISTICS data offers competitive gains
Uster Technologies offers spinners valuable new insights into yarn quality optimization, thanks to its unique combination of expert monitoring of market trends and comprehensive statistical analysis. For example, there is evidence that fiber elongation depends more on the type of cotton than on fiber length. And not all neps are the same: there are significant gains to be made from differentiating between seed coat and fiber neps.
Both these facts offer spinners potential for competitive advantages, arising from new data categories in USTER® STATISTICS 2018. This global benchmarking tool now includes revealing information about fiber elongation, as well as seed coat and fiber neps, and USTER explains how these can be exploited to improve yarn quality consistency.
In conjunction with fiber tenacity, fiber elongation influences yarn elongation and the processing behavior of the yarn, since higher values will typically perform better in the weaving mill. For this reason, it was obviously beneficial to include fiber elongation in the latest USTER® STATISTICS.
Analysis of USTER databases show that the correlation between fiber elongation and yarn elongation of a combed cotton ring yarn is at a level of 85%. Although the twist multiplier and yarn production speed have a huge impact on yarn elongation, the basis for high yarn elongation actually comes from the fiber. The elongation of cotton fiber conclusively depends more on the type of cotton than the fiber length.
When engineering laydowns for yarn production, experts know which yarn parameters are influenced by certain fiber properties. It is possible to offset small deficiencies in one fiber property with an improvement in another. If a low fiber length might negatively affect yarn elongation and twist level, a slightly higher elongation in fiber could help.
PT Gansa Techno Center team
This degree of profound know-how and long experience were invaluable to Technical Manager Adi Setiawan – and also to a customer in Malaysia. When he arrived from West Java, Indonesia with everything prepared for service and calibration work, Setiawan identified other issues which needed attention with higher priority. The customer’s assumption was that ‘service’ included total repair – restoring everything to newly-installed condition. “My colleagues and I, we are used to accepting these kind of surprises as individual challenges,” says Setiawan. In this case, they used the limited time to make the equipment run at its best again, and thanked onsite staff for their support, good communication and relationship which made it possible. Nevertheless, everyone at the customer was aware of the capability and proficiency of USTER service technicians – and they were impressed how they responded quickly, fixing some problems immediately and providing a working solution for other issues until new spare parts could be delivered to effect a permanent repair.
Long-standing relationship factor
One hundred percent dedication also applies to staff at Rauf Electronic Equipment Service, the authorized service station of Uster Technologies in Pakistan for 55 years. Its full range of after-sales services delivers customer care which is individual and comprehensive – as well as customizable. USTER® 9000 after-sales and service plans are tailored for those customers with ISO 9000 certifications, where frequent accuracy and calibration checks of instruments are mandatory. USTERIZED® clients also have a subscription for USTER® 9000 services.
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"Our goal is joint success with the customers," says Kris, who is in charge of USTER's global After-Sales Service. “This cooperative focus is what defines us and motivates everyone involved – in the workshop and in the field. I’d like to take the opportunity to thank our staff for going the extra mile in many aspects every day.”
Emergencies often don’t keep office hours. Practically, USTER service stations are available around the clock understanding the importance of keeping instruments and systems continuously operational. USTER® instruments are known for functional design and robust construction. They are quality products, built to ensure they work properly on delivery – and for many years to come – a factor in which USTER After-Sales Service is an essential asset.