Uster customer Uztex Uchkurgan

Uztex Uchkurgan, Uzbekistan – Perfect solution to quality consistency

Success story

Uster Quality Expert is the key to total customer satisfaction

Quality consistency is the primary goal of every yarn manufacturer, as it is the way to satisfy customers and ultimately improve sales and profits. With a large-scale producer like Uztex Uchkurgan, the difficulties in achieving these goals are often magnified by the sheer volume and complexity of data to be gathered, evaluated and applied in order to make the required improvements.

As every spinner knows, markets are tough and demand is variable. That makes customers seek ever higher levels of quality – especially quality consistency – in return for their valued business. Detailed, precise and understandable data is critical to enable spinners to deliver this by adjusting and optimizing their processes. Increasingly, customers also
ask for more data to prove the quality they request.

But, as Uztex Uchkurgan knows, manual collation and analysis of the great mass of data involved in yarn spinning, is a difficult job, and sometimes produces unwanted random results. For this company, Uster Quality Expert was the ideal solution, taking away the pain and uncertainty of manual assessment, and replacing it with fast and accurate quality improvement guidance impacting on the entire mill, even as far as the winding room.

Says Mr. Rafael Tavkhidov, Managing Director: “Market competition is very high and customer satisfaction is the key to our long term business goals. Thanks to Uster Quality Expert, we are now confident we can sustain our customers by meeting their quality needs.”

Mr. Umar Hayat, Mill Manager, says: “My life in terms of quality management can be divided into a life before Quality Expert and a life after Quality Expert. Quality management has become a simple, effective and efficient task with the help of the system. Our response time to quality problems in the process has decreased significantly with Uster Quality Expert”.


About Uztex Uchkurgan

Uztex Uchkurgan LLC is located in the Namangan Region of Uzbekistan and is part of the Uztex Group – one of the largest vertically-integrated companies in Central Asia. As a large-scale yarn producer, Uztex Uchkurgan is equipped with 258,224 ring spindles, 2,460 rotors and 11,792 twisting spindles.

Production is mainly focused on cotton yarns, including 100% combed compact, as well as carded ring-spun, blended, open-end and 2-ply yarns.

Major markets are widespread, with sales to CIS, Russia, Europe, China, Asia and Southeast Asia.

Customer satisfaction is a top priority to enable the company to prosper in a highly-competitive trading environment, and quality consistency is key to this. Says Managing Director Mr. Rafael Tavkhidov: “Quality is never an accident; it is always the result of high intent, sincere effort, direction and execution. Uster Quality Expert, with its transparent data management and selective features, is our tool to achieve customer satisfaction.”

Mr. Rafael Tavkhidov
Managing Director

Uster Quality Expert transparent data management and selective features, Our Tool to achieve customer satisfaction.


Reference flyer: Uztex Uchkurgan

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